Can I appeal a parking charge?

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21 Dec 2016 09:15 - 04 Jan 2018 23:56 #123 by Lindsay Heyes
Lindsay Heyes created the topic: Can I appeal a parking charge?
You can appeal a Parking Charge Notice if it was unfairly issued Our customers are not exempt from paying for parking, we do not operate the car park, and the Operator does not disclose their evidence of infringement to us, so it would not be right for us to intervene.

We are not qualified to provide an impartial or lawful appeal service, but you may find the following information useful:

The Car Park Operator is accredited, so you can appeal free of charge ParkingEye Ltd is in the British Parking Association Approved Operator Scheme. The appeal process is strictly regulated for your protection, with checks and balances. See the information printed on the Parking Charge Notice. If an informal appeal to the operator is unsuccessful they must give you the opportunity of a formal appeal to PoPLA (Parking on Private Land Appeals), the expertise, impartiality and independence of which is assured by Ombudsman Services. See the Operator's reply for details.

If you have questions for or about the car park operator please go to the FAQ at the ParkingEye website . If you need more help go to Citizens Advice for help that you can trust.

Please respect that Wye Valley Visitor Centre staff have no duty to give customer support on parking issues Information about parking given by Centre staff is out of courtesy and in good faith in the manner of any tourist information and is not intended to form a contract or constitute legal advice.

Lindsay Heyes
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