CENTRE CLOSED - Reopening summer 2021

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21 Feb 2020 01:30 - 21 Jun 2021 13:02 #304 by Support
CENTRE CLOSED - Reopening summer 2021 was created by Support
We are closed due to the current situation, and expect to reopen for the summer holiday in 2021

All our attractions were severely affected by floods in 2020 - first from surface water and then from the River Wye - during storm Dennis. Depths from 1.3 in the Butterfly Zoo to over 2 metres on the Laserops battleground.

We want to thank all the many local people and former customers for their incredibly generous offers of help, and the emergency services who risked their lives to evacuate our near neighbours. We have all been greatly heartened and impressed by the public response, and especially by the assistance given to our colleague who lost everything. Our extensive flood precautions were overwhelmed by this extreme event, but with the help of the Fire and Rescue Service pumping water from the Butterfly Zoo we were able to reenter the property at an early stage and quickly reestablish life support for our butterflies. Our next priority was the welfare of our colleagues.

Our car park, the cafe and all our attractions are CLOSED during flood recovery operations and extensive repair works. The process has been complex and extensive, and continued throughout the pandemic. The first task was to restore life support for our butterflies and site security. We seem to have saved all but seven of our butterflies. Next we restored sufficient safety for assessment of damage and a sanitary environment and welfare facilities for colleagues, so can clean-up and repairs could begin. We engaged contractors for the major works, and kept colleagues on for specialist works in the maze and Butterfly Zoo.

We have taken the opportunity to make improvements where we can, and hoped to minimise interruption to construction of our new indoor adventure golf course, but that work has been delayed.

Resurgemus - we'll rise again!

Amended June 2021

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